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Terms of Service

1. Acceptance of Terms

By accessing and using the Kaizen AI website ("Service") and purchasing any products or services offered by Kaizen AI, you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Services Provided

Kaizen AI is an automation agency that provides business automation and AI tools, primarily leveraging the GoHighLevel (GHL) software ecosystem. Our services include but are not limited to:

Voice AI Assistants for call answering and scheduling.

Social Media Automation tools.

Smart Websites and Chatbots for lead generation.

3. Payment and Fees

You are responsible for providing accurate, current, and complete information required to set up and maintain your services.

You agree to comply with all applicable laws and regulations in connection with your use of the Service.

You are responsible for complying with all necessary compliance standards (such as A2P 10DLC, HIPAA, etc.) related to your specific business operations and customer data.

5. Intellectual Property and Licensing

The Kaizen AI name, logo, and all content provided by Kaizen AI are the property of Kaizen AI.

Any snapshots, workflows, or custom code provided to you are licensed for use only within your designated GHL sub-account and may not be resold or transferred outside of that account without explicit written permission.

6. Limitation of Liability

Kaizen AI, its owners, and its employees will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of any of the services or for any loss of revenue, data, or profits. While we aim for continuous improvement and efficiency, we do not guarantee the results of any automation or marketing campaign. Further, the wireless carriers (AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages, or for any harm caused by the content of any messages.

7. Termination

We reserve the right to suspend or terminate your service access if you breach any of these Terms or if payment is not received on time.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona.